1. Information We Collect
We collect Personal, Financial, Technical, and Usage-related information when You access or use the Platform. The specific categories may vary depending on Your region, Services used, and applicable legal requirements.
Personal Information: Name, email, phone number, date of birth, gender, communication preferences, and identification/KYC details (only when required for regulatory compliance in certain regions).
Financial Information: Bank account details, payment information, investment preferences, transaction logs, and other financial inputs voluntarily shared for calculators, tools, or wealth-management features.
Technical & Device Information: IP address, browser type, operating system, device ID, cookies, analytics identifiers (GA4, Bing, Meta), approximate location, and usage patterns to enhance performance and security.
Sensitive DataWe do not intentionally collect sensitive categories unless required by law (e.g., identity verification for financial compliance). When collected, explicit consent is taken.
ChildrenFinzony does not knowingly collect data from children under 16 years of age (or equivalent local minimum age). If You believe such data has been collected, contact us for deletion.
We collect and process information only with Your consent, to fulfill a contract, to comply with legal obligations, or for legitimate business interests as permitted under GDPR and other applicable laws.
2. How We Use Your Information
Your information is used for the following purposes:
- To operate, maintain, and improve the Platform, calculators, tools, and wealth-management features.
- To personalize Your experience, including region-specific financial insights and content.
- To process payments, subscriptions, and transactions where applicable.
- To comply with financial regulatory standards (e.g., SEBI/RBI in India, SEC/FINRA in the US, FCA in the UK, MAS in Singapore, ESMA in the EU).
- To detect fraud, enhance security, perform audits, and prevent misuse.
- To deliver customer support, respond to queries, and resolve disputes.
- To send service notifications, updates, and (optional) marketing communications.
- To conduct analytics and performance measurement using tools like GA4, Clarity, or similar.
- To train and improve our AI-driven recommendation models, only using anonymized or aggregated data.
3. Sharing of Information
We do not sell Your Personal Information. We may share it only under the following circumstances:
- Service Providers: Cloud hosting, analytics, customer support, payment processors, and technology partners who help deliver the Platform.
- Regulatory Compliance: Government authorities, auditors, and financial regulatory bodies when legally required.
- Business Transfers: During mergers, acquisitions, or restructuring, with appropriate safeguards.
- Legal Requests: To comply with subpoenas, court orders, or enforce our Terms.
- Cross-border Transfers: Data may be processed in countries outside Your region with adequate safeguards (GDPR-compliant SCCs, encryption, access controls).
We never sell Your Personal Information for advertising or marketing purposes under any circumstance.
4. Third-Party Links
Our Platform may contain links to external websites, calculators, advertisers, or partners. Their privacy practices are beyond our control. We recommend reviewing their privacy policies before engaging with such services.
5. Data Security
We implement industry-standard administrative, technical, and physical safeguards including encryption (SSL/TLS), access control, secure coding, and continuous security monitoring. However, no online transmission is entirely risk-free.
You are responsible for safeguarding login credentials, OTPs, and passwords. Finzony will never ask for Your password or sensitive financial PIN.
6. Data Retention & Deletion
We retain Your data only as long as necessary to deliver the Services, comply with legal obligations, prevent fraud, and maintain business records. Retention periods vary depending on jurisdiction (GDPR, DPDP Act, tax laws, and financial compliance requirements).
You may request deletion of Your account or data by contacting support@finzony.com. Under GDPR, You also have rights to erasure, restriction, correction, portability, and objection, subject to legal limitations.
7. Your Privacy Rights
8. Updates to this Privacy Policy
We may modify this Privacy Policy from time to time. Updated versions will be posted on this page with a revised 'Last Updated' date. Continued use of the Platform signifies acceptance of the updated terms.
9. Data Protection Officer (DPO) / Grievance
For privacy questions, regional rights requests (GDPR, CCPA), or complaints:
Suraj Mishra (Data Protection Officer)
privacy@finzony.comFinzony Global Private Limited, Jaipur, Rajasthan, India – 302020
10. Governing Law & International Compliance
Your use of the Platform is governed by applicable global laws. For users in the EU/EEA, GDPR applies; for UK users, UK GDPR applies; for California residents, CCPA/CPRA applies; and for Indian users, the DPDP Act applies. Any disputes will be resolved under the laws of the user’s primary jurisdiction unless otherwise required by law.
11. Contact Us
If You have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at support@finzony.com.